Delete your Ricoris account

You can delete your Ricoris account in the game or request deletion by email without reinstalling the app.

Request deletion by email

Email a Ricoris account deletion request.

If the button does not open an email app, write to support@ricoris.online with the subject Ricoris account deletion request. Include your Ricoris nickname and friend code, if known. If you cannot find them, say so; you can still contact support to start a request.

A fallback address is seldrickd@gmail.com. Account requests are handled by Seldrick De Leon, Ricoris's individual operator in the Philippines.

These details help locate an account but do not prove ownership. Support must confirm that you control the account before deleting it, and will explain any additional steps needed. Do not send your Google password, authentication codes, Google ID token, Ricoris session token or identity documents in your initial email. Sending a request does not immediately delete the account; support will reply about verification and completion.

Delete in the game

1. Open Ricoris and select RANKINGS from the lobby.
2. Sign in with the Google account linked to the Ricoris account you want to delete.
3. Select DELETE ACCOUNT.
4. Read the confirmation, then select DELETE MY RICORIS ACCOUNT.
5. Wait for the confirmation that the account was deleted. If the service reports an error, deletion has not been confirmed; try again or contact support.

What deletion removes

The live account service removes your Ricoris profile and Google identity link, account sessions and game-entry tickets, friend connections and requests, blocks, saved wins and participation records. Other players keep their own wins. Your Google account is not deleted. Signing in again can create a new Ricoris account; it does not restore the deleted one.

Purchases are disabled in the public playtest. If your account has cosmetic entitlements from development purchase testing, deletion removes them permanently; signing in again does not restore them. Deleting a Ricoris account is separate from managing or cancelling any subscription in Google Play.

What is not immediately removed

Pseudonymous purchase ownership records remain to prevent reuse. The deleted account's encrypted cosmetic purchase receipt is removed.

The service keeps random match IDs, hashed result receipts and receipt times to prevent duplicate match results. These are pseudonymous integrity records with no automatic expiry currently configured. Existing backups, hosting logs, support emails and pending game-server results are not automatically erased by the in-app button. The playtest has not established a fixed removal schedule for all of these copies. Support can explain the scope and status of a request.

Local nicknames, appearance choices and settings may remain on your device; use your device's app-storage controls to remove them. Uninstalling or signing out alone does not delete the server account. See the privacy notice for more detail.